Some good news!

Tuesday, August 21, 2007

I've had so much going on in the last few months that have just thrown me into a bit of a tailspin and I've been really down.  The same week I had the miscarriage, I was given the news that I was losing my business.  I have a small cosmetics web store and I was told by my supplier that they were changing sales policies and shutting down all outside web business (driving all internet sales to their own site).  They told me that as of Sept. 10th all sites will be shut down.  This news hit me hard and the timing was awful.
My supplier has guidelines in place for outside sales that I have never I'm really followed.  I have always broken the rules and knew that sooner or later they would catch up to me and shut me down.  It's been over a year.  I've had some warnings from them, but never listened thinking I'd keep going until they forced me to close.  I've always viewed it as riding the wave while I could.  I knew one day it would come to an end but wasn't really prepared for it to happen.
I just got a call from the head office.  My heart sank when they said who they were (thinking they were calling to inform me they shut me down early for going against guidelines).  They told me they were calling me to let me know they've been well aware that I have been going against guidelines for quite some time.  Then said there was no way to put it other than to tell me that they chose to look the other way.  They allowed it all this time because they were impressed with the way I run my business and with the quality of my site.  they told me the guidelines were in place to avoid their company name being damaged by bad service and dodgy sites that made them look unprofessional.  They told me they were really happy with all I've done and that even though things will be changing - they would like to keep me on as an affiliate.   They've made special arrangements for me to keep my existing customers and are allowing me to bring in new customers going forward.  My profit will be cut by 15% (ouch) but they are letting me to stay open.
They also let me know that they've passed my information on to the company that is handling their e-commerce campaign and recommended me as someone they should look into in hiring as a consultant because of my success and professionalism.
I am so pleased and proud by this news.  My business really means a lot to me and even though it's going to change, it could still work out well for me.  I feel a huge weight lifted and I'm so relieved.



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1 comments:

  1. Katt said...:

    Hello there, I came across your postings a few months back and I love how you've set up your blog site. I'm contemplating being an ex-pat & your blogs have helped me decide what to look forward to if I do. I've spent time in the UK, primarily Scotland which won my heart. You're pics of the UK makes me daydream about my time well spent there and wishing to go back soon for another visit. If you have additonal advice before I make the great leap abroad it would be most appreciative. Best wishes from Dayton, Ohio